Frequently Asked Questions

Ty Melin charges the Cardiff City Council rate, which is available on request. Please contact the home to discuss current fees and what applies to your circumstances.

The weekly fee covers 24-hour care and support, accommodation, meals, snacks, drinks and in-house activities.

The cost of outings, transport, entrance fees and special events is paid through the social fund. Residents can make a voluntary contribution to this fund.

Yes. A care plan is co-produced with the resident, and where appropriate their family, to discuss needs, preferences, likes and dislikes.

Visitors are welcome at all reasonable times. We ask visitors to respect residents’ mealtimes and the comfort of others living in the home.

The team will do its best to help residents keep their current GP for continuity, but this is not always possible if a GP practice cannot accept patients outside its catchment area.

Yes. Residents are encouraged to bring small items of furniture, decorations, photographs and personal belongings to help make their room feel their own.

Yes. New residents can have a four-week trial period at Ty Melin, giving them time to decide whether they would like to make it their permanent home.

Yes. The cook can cater for dietary requirements, and there is a varied menu of nutritious, tasty meals.

Residents are not able to bring a pet to live with them at Ty Melin. Pets may visit, subject to allergies and suitability.

Yes. Ty Melin has an on-site laundry, so clothing can be laundered at the home. We ask that all clothing is labelled when a resident arrives.

Dry cleaning needs to be carried out professionally and is paid for by the resident.